Delivery And Returns

P&P including insurance is £4.99 in mainland UK, customers outside of UK will be charged £9.99 for P&P including Insurance.

Please allow up to 14 days for delivery in UK & Europe!

Please allow up to 28 days for delivery in USA & Canada!

Please allow up to 28 days for delivery in Australia & New Zealand.

Return Policy:

Astro Stones Europe Ltd is in the business of satisfying customers Worldwide.

Astro Stones Europe Ltd offers the most competitive return policy in the industry. If you are not completely satisfied with your purchase for any reason, you may return it within 28 days from the date of purchase for a full refund (Less £4.99 for the UK and £9.99 deliveries outside of UK and MAKING CHARGES only in case of Rings and Pendants made with a special request from a customer). There are no re-stocking fees.

Please make sure you return your package via RECORDED/SIGNED FOR delivery ONLY! Without a TRACKING NUMBER, it will be impossible to track your parcel!

Please contact our returns team at [email protected]

Or call

0800 247 1200

Or write

Customer Services
Astro Stones Europe Ltd
Post Box. 476, Blackburn

Credit will be issued to your credit card within 06 days of shipping back your product. All products must be returned via RECORDED/Insured delivery only.